Got Cloud Voice? Don’t Let Your Competitor Beat You to It

One problem that virtually every company faces is the need for quick responses. This is especially true of inbound customer calls. In the past, when a customer would call-in and seek immediate support, companies would typically juggle the phone call between departments, until the customer was frustrated and then eventually transfer the call out to a manager’s cell phone, where they would usually have to leave a voice mail and wait for a call back. As you can expect, it didn’t take businesses long to realize that this way of conducting business was completely unacceptable and damaging relationships.

VoIP Makes Small Companies Look Like Big Business

Unlimited Locations, 1 Office Number – With the rampant growth of startups and virtual companies, many businesses need to have a communications system that supports both in-house and remote workers while maintaining a professional image across the board. With cloud voice, calls to the main office can be sent out anywhere simply by asking the customer to dial an extension, just like how large corporations are doing.

What Happened to My Data?

Another risk to address is failing to protect branch offices or telecommuters. “Out of sight, out of mind,” doesn’t exactly fare too well in the corporate arena. When businesses are subject to compliance or regulatory standards, they must ensure that all company endpoints are protected in an appropriate fashion. When there is a centralized IT support staff, they can often overlook users that are not primarily in the office, as in the case of salespeople for example.

10 Years in Business!

As the company continues to expand, so has its solution set. Customers who had positive experiences working with JEI Tech drove their expansion by asking them to maintain more of their key technology components. At this point, JEI Tech has a team of IT experts, which can cover the full suite of IT needs for virtually any organization. Some of their solutions include:

• Cloud Computing
• Server Monitoring & Management
• Computer Monitoring & Management
• Data Backup & Disaster Recovery
• Networking
• Email Exchange
• Internet Access with Security Controls